App / Sports
This Privacy Policy explains what information 747 app collects when you open an account, how we use it, and the choices available to you. It applies to every interaction on this platform — from your first login to transactions made through GCash, GrabPay, or Coins. ph — in regions where access is permitted under local law.
When you create an account on 747 app, we collect the details you provide during registration — your name, contact information, and any payment identifiers linked to your chosen wallet. If you fund your account through GCash, the transaction reference generated by that wallet is recorded on our end to match your deposit to your account. The same applies when you use GrabPay or Coins. ph. We do not store your full wallet credentials; we receive only the transaction confirmation data those services share with us. We also collect technical data — device type, browser session identifiers, and connection metadata — to keep your account accessible and to detect unusual activity. This data is not sold to third parties. It is used internally to operate the platform, resolve account disputes, and meet obligations required by the jurisdiction governing your account. Access to this platform depends on local law and is available only where permitted. If a legal authority requires us to disclose data, we follow the process their order specifies and will notify you where we are legally permitted to do so. Questions about data handling can be directed to our support channel at any time.
This policy covers data collected directly through 747 app — your account, your sessions, and your transactions. It does not extend to third-party services you connect to from this platform, including your GCash or GrabPay app environment, which operate under their own privacy terms.
Login events, session activity, and device records tied to your account fall within this policy. We retain this data to verify your identity and protect access to your wallet balance.
Deposit and withdrawal records processed through GCash, GrabPay, or Coins. ph are logged within our system. We hold the confirmation reference and amount — not your wallet password or PIN.
Your activity within the platform — game sessions, bet history, page navigation — is recorded at the account level. This data helps us show you accurate history in your account dashboard.
Once you leave 747 app to complete a GCash or GrabPay transaction, that app's own privacy policy governs your data. We have no control over how those external environments handle your information.
You have practical options for managing the data we hold about you. The most direct path is your account dashboard, where your transaction history, registered contact details, and session records are visible after login. If any of those details are incorrect — a misspelled name, an outdated email address, or a phone number that no longer reaches you — you can update them through the account settings page or by contacting support directly. If you want to know specifically what data we hold, or if you have concerns about how it is being used, our support team is the right contact. We aim to respond to data-related questions through the same channels we use for account help. Requests to close your account, including any implications for stored data, are handled through support as well. We process those requests in line with the retention requirements that apply to your account region.
Log in to your account dashboard to view transaction history, session logs, and the personal details we have on file. The dashboard reflects your current account state.
Update your name, email, or contact number through the account settings page. For changes that require identity verification, follow the steps shown in the settings flow.
Contact support if you want clarification on what we hold or how it is used. Use the same support channel you would for any account issue — data questions are handled by the same team.
Submit a closure request through support. We will explain what happens to your data, including any retention period that applies under the rules governing your account region.
If you have a question about this policy or about data we hold on your account, reach out through any of the channels below. For account-specific matters — a transaction you do not recognise, or a detail you want corrected — our live chat is the fastest path to a response.
Open the chat widget from any page on 747 app. Describe your privacy question and our team will handle it directly — the same channel used for account and payment support.
Send your data or policy query by email. Include your registered account name and a clear description of your question so we can locate your records and respond accurately.
For self-service data review, log in and go to your account dashboard. Transaction history, session records, and registered details are all visible there without contacting support.
We handle account and transaction data with the same care we apply to payment processing. Cookies on this platform are used for session management — keeping your login active and recording your language and region preference. They are not used to build advertising profiles. You can adjust cookie behaviour through your browser settings, though doing so may affect how certain parts of the account page load.
Account and transaction records are stored on systems accessible only to authorised internal staff. GCash, GrabPay, and Coins. ph transaction references are held for the period required by the rules of your account region.
Session cookies keep you logged in across page loads and preserve your account state. No cookies on this platform are used to track you across external sites or sell data to advertisers.
Access to your account data requires your login credentials. If we detect unusual activity — such as a login from an unfamiliar device — your account dashboard will reflect the session log so you can review it.
When this policy changes, the updated version replaces the previous one on this page. Continuing to use the platform after a change is posted means you have seen the updated terms. Contact support if you have questions about any revision.
These are the questions we receive most often about how we handle account data, what you can access, and how to make changes.
We collect the details you enter during registration — your name, email, and contact number. Once you make a deposit through GCash or GrabPay, we also record the transaction reference that payment service shares with us. We do not store your wallet PIN or password.
We do not sell your data. We share it only when required to process your transactions — for example, confirming a GCash deposit — or when a legal authority issues a valid order. In both cases, only the data necessary for that purpose is shared.
Log in to your account dashboard to view your transaction history and registered details. For a broader data summary or specific records not visible in the dashboard, contact support and we will assist you through the same channel used for account queries.
Yes. Go to your account settings page after login to update your email, phone number, or name. Changes that require identity verification will show the required steps directly in the settings flow. Support is available if you run into any issue.
Some data — particularly transaction records — is retained for the period required under the rules that govern your account region. We will explain the specific retention period when you submit a closure request. Contact support to start that process.
No. This policy covers only the data 747 app collects within this platform. Your GCash, Coins. ph, and GrabPay accounts are governed by those services' own privacy terms. We receive only the transaction confirmation data they share with us when you make a deposit.